Shipping & Returns
I ship artwork worldwide.
Paintings are securely packaged and insured to guard against damage.
As you proceed through the Checkout Process you will be able to choose between relevant shipping options. If you are unsure about which option to select, or you would like a quote, please get in touch first.
If you require overseas shipping select FREE studio collection at the checkout and then I will invoice you for shipping costs separately once they have been calculated.
If you have a question about delivery options then please get in touch.
I aim to ship work within 14 days of receipt of full payment.
Once your work is shipped you will be provided with details so that you can track your delivery.
Shipping Costs
Small works
UK Courier Shipping (FedEx or similar): £50 per work.
In person collection from the studio near York, UK (EH5) : FREE
Rest of the World: Cost calculated on individual basis.
Large works
To ensure safe delivery and to prevent damage I use a specialist art shipping agent. This is a is door-to-door service by art handling experts. Once the delivery is confirmed you will be contacted to arrange a suitable delivery time.
UK art specialist shipping: £150
In person collection from the studio near Edinburgh (EH5) : FREE
Rest of the World: calculated on an individual basis
I am happy to reserve a work while shipping costs are confirmed.
Import Tax and Duties
For international shipping, please note that any international import taxes are the responsibility of the purchaser and not included in the shipping price or purchase invoice. Import taxes are determined by individual countries and vary accordingly. Once your purchase arrives at your countries boarder control, you will be contacted by customs with an import tax invoice which you will need to pay in order to have the work delivered.
I am happy to reserve a work for 24 hours should you wish to enquire about your countries import duties before proceeding with a purchase.
Returns
If you change your mind about your purchase returns are accepted within 14 days of delivery receipt. Full refunds will only be granted if the artwork is returned in its original condition. The purchaser is liable for the cost of shipping a return. Please contact me at studio@ankebeatestahl.com if you wish to process a return.
Refunds of artwork will not include the original shipping cost.
Holding Work
If you are moving house or are having interior work done you may wish to have a delay between purchasing a painting and having it delivered. If so please get in touch and I can arrange to store the work at the studio for a fixed time until you’re ready to receive it.