Shipping Information
Artwork can be shipped worldwide
Paintings are securely packaged and insured to guard against damage. Choose between relevant shipping options. If you are unsure about which option to select, or you would like a quote, please get in touch first. If you require overseas shipping then I will invoice you for shipping costs separately once they have been calculated.
I aim to ship work within 14 days of receipt of full payment. If there is a delay to this then I will let you know. Once your work is shipped I will provide you with details so that you can track your delivery.
UK Shipping costs
Small works:UK Courier Shipping (FedEx or similar): £30
Medium: UK shipping: £90
Large works: UK art specialist shipping: £150. To ensure safe delivery and to prevent damage I use a specialist art shipping agent. This is a door-to-door service by art handling experts. Once the delivery is confirmed you will be contacted to arrange a suitable delivery time.
In person collection from my studio in Edinburgh: FREE
Overseas Shipping
This is calculated on an individual basis.
Import Tax and Duties
For international shipping, please note that any international import taxes are the responsibility of the purchaser and not included in the shipping price or purchase invoice. Import taxes are determined by individual countries and vary accordingly. Once your purchase arrives at your countries border control, you will be contacted by customs with an import tax invoice which you will need to pay in order to have the work delivered.
I am happy to reserve a work for 24 hours should you wish to enquire about your countries import duties before proceeding with a purchase.
Returns and Refunds
I am confident you will be happy with your purchase, however, If you change your mind about your purchase I accept returns within 14 days of delivery receipt. Full refunds will only be granted if the artwork is returned in its original condition. You are liable for the cost of shipping a return. If returning an artwork you will be expected to pack and ship the work in the same way as it was sent out to you. Refunds of artwork will not include the original shipping cost.
If a work is damaged in transit then please contact me as soon as possible. If you can, please take photographs of the damage (both to the work and the packaging). I will arrange the return of the work and you will be offered a refund.
Please contact me at hello@ankebeatestahl if you wish to process a return.
Holding Work
I am happy to reserve a work while shipping costs are confirmed.
If you are moving house or are having interior work done you may wish to have a delay between purchasing a painting and having it delivered. If so please get in touch and I can arrange to store the work at the studio for a fixed time until you are ready to receive it.